Quality Assurance

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AKA:

QA

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Definition:
The activities within a quality system that provide confidence a product or service will meet it's requirements.

Quality assurance and the term "quality control" are often used interchangeably.

Links:
QA Reference GuidePro-Talk Ltd, UK
Quality MagazineBNP Media
Wikipedia: Quality Assurance
asqc.com - best QUALITY PRESS, QUALITY CONTROL and AUDITS resources


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