Experience Manager - Voice Performance Management
Monitors and manages the Quality of Experience (QoE) of real-time voice, video and multimedia services in IP Telephony and Unified Communications deployments in order to identify problems before end users become dissatisfied. Encompassing a real-time view of voice quality issues, based on true user experience and actual call quality statistics. It tackles the complexity of voice by dealing with issues such as echo, delay, noise and incorrect speech levels that commonly plague VoIP deployments.
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Psytechnics Ltd
Fraser House
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